Honestly there's a part of me that wants to keep this place a secret for myself because Accolade Auto and the crew here are what we all wish was the standard every business lived up to, but sadly just isn't (with few exceptions), but this place is what so many of us need... A trusted mechanic to take care of and extend the life of the (in my case) not-so new cars my family loves and wants to keep going for years to come. My first experience here was bringing a new to us (used) Subaru for my kid to have some routine service done. I told Madeline the situation over the phone, and how I wanted to teach my kid how to talk to and work with mechanics and service technicians to triage and prioritize what things needed serviced first, and make a plan for less important fixes later when funds got replenished. When we came in, Madeline and several of the mechanics sat down and talked us through everything in the front room; it felt almost like a family meeting, and all the rates were reasonable! Now they take care of two more Subaru's for us. No matter how busy they are, they do their best to take care everyone and get your car back to you as quickly as possible. The techs compile a thorough report of your vehicles issues complete with photos, videos, cost estimates, etc. and Madeline is always just a call or text away to communicate next steps. This place and the crew here are truly the best!