5

Accolade Auto is phenomenal in customer service and mechanics ! We bought our son his first car through a private party in Washington. We knew it needed work(but we didn't realize how much) ! We found Accolade via the internet. Took our 2002 Subaru Outback to them to look over the car and make the necessary repairs to get the car in good condition for our son to drive. Accolade greeted us with kind ,caring , honest and very helpful advice for our son's car. There was a lot more to repair than we had anticipated, but Accolade walked us through what needed to be done immediately and could be postponed for a few months. During these last few months of slowly getting this car up and running Accolade has been with us every step of the way : through onsite service , warranty work (they stand behind their products), frantic phone calls (Thank you, John and Ann) if the car was acting up again, curb side service (clearing codes), and one on one explanations of the repairs that were done (Thank you Spencer and John!). Accolade has guided us through quite the mechanical adventure with this car (we have learned a lot) and now we have a great 2002 Outback that will get our son through his last two years of High School and off to college. Accolade is amazing, and highly knowledgeable and skilled about Subarus! Thank you Accolade for making our 2002 Subaru Outback a safe and reliable vehicle for our son !

5

i bought my 2007 Subaru Impreza wagon here 3 years ago. it was my first time buying a car and we came to Accolade after being pushed around at multiple larger dealerships in the Portland area. the folks at Accolade were much more laid back and I felt way more comfortable working with them. Their prices were reasonable, the car is still running and in great condition and I've been recommending them to folks looking for used Subarus ever since.

5

Best customer service and quality work for a great price!

5

we have been dealing with john for many years one of the best dealer in oregon keep up the great work thanks john

5

An excellent experience... Excellent rates... I'll be returning for all my suby's needs... Ask about their discounted used parts ... And tell them I sent ya!!! 😁

5

Have bought two Subarus from John. Great experiences both times. After my first car got totalled, he found a similar car for me to replace my first one with. I was specific in what I wanted, but he got it! Would definitely buy from him again and recommend it to anyone.

5

I've been here twice so far for my 98 Subaru legacy outback and they have done an amazing job both times! Matt knew exactly what to look for and John is always super nice and gives a fair price quote.

5

Most honest, straight forward car service around!

5

If you are looking for a used Subaru, or have one that needs repairs, look no further than Accolade Auto. I had searched on Craiglist and other car shopping sites for more than a month to find a fairly new, 5-speed Subaru Impreza (with the head gaskets done) with no luck. No luck, until I called Accolade Auto. Owner Jon Finwall and his assistant Jeff helped me find EXACTLY what I was looking for, sent me pictures, walked me through the work that had been done and made the whole purchasing process as easy and stress-free as a large purchase can be. I never felt pushed to make a decision and everything was laid out for me in a clear and matter-of-fact way. They guarantee any work they do (with some limitations, of course), have gone out of their way to accommodate any requests, and now I not only have a shiny new car but a dependable and experienced repair shop to send it to when things inevitably wear out. I feel no hesitation in recommending Accolade Auto to anyone looking for a used Subaru, or anyone looking for a shop for the one they already own.

5

Don't think of this place as a dealership, think of it as a bunch of subaru experts that love fixing up used subarus and happen to sell them afterwards. They know the vehicles inside and out, know the most economical fixes and are very generous with their pricing. There is not a lot of wiggle room to haggle, which means a less stressful buying experience. I can't recommend this place enough!