First post, long time map user. Bought my first Subaru from John about a year ago. To put it short and sweet - he doesn't fit the mold. Personable, humorous, easy going, informed, knowledgeable, and willing to go the extra step to ensure your satisfaction. Accolade has without fail exceeded my expectations on sales, service, and maintenance. I like the people, I like the owner, I like their methods and commitment to professionalism without being pricey. Quality, service, price. Accolade is one of few today that can simultaneously meet and exceed expectations in all three.